Job Centre Plus

Job Centre Plus’s website at no or lower cost by clicking here

Call 0843 850 2482

Call connection service, calls cost £0.07 per minute, plus your phone company's access charge. Operated by Direct Number LLP

Jobcentre Plus Contact Number | 0843 850 2482

If you’re looking for the Jobcentre Plus contact number (0843 850 2482), then you have come to the right place. In fact, we can tell you everything you need to know before you pick up the phone and contact Jobcentre Plus.

Claiming benefits such as Jobseeker’s Allowance, Income Support and other Jobcentre benefits can be overwhelming. That’s why we want to prepare you before you dial. If you’re not sure what you’re entitled to or wondering what you need before you claim, read through our guide. 


What is Jobcentre Plus?

Jobcentre Plus is an employment agency whose mission it is to support workers find employment in the UK. Funded by the government, Jobcentre Plus is part of the Department for Work and Pensions (DWP). You will find a Jobcentre Plus branch in all cities and towns nationwide. 

Your local Jobcentre Plus can provide you with helpful resources to support your job search. You can also refer to Jobcentre Plus for training opportunities that will enable you to get hired. And, most crucially, you can apply for benefits from Jobcentre Plus to alleviate your finances whilst you are job hunting. 

Services cater to unemployed people seeking work, part-time employers seeking extra work and recent school leavers and graduates. In fact, anyone who needs some assistance in looking for work may benefit by reaching out to contact Jobcentre Plus.

Besides administering claims for Jobseeker’s Allowance, Jobcentre Plus also handles claims for Income Support and Incapacity Benefit. If you want to learn about the different Jobcentre benefits available, keep scrolling. 

How to contact Jobcentre Plus

If you need to contact Jobcentre Plus, you can get in touch over the phone. 

Jobcentre Plus contact number – 0843 850 2482

To speak to an advisor at Jobcentre Plus, you can use the JobCentre Plus phone number – 0843 850 2482. 

This number is intended for those who wish to make a new claim or discuss an existing claim. Rates are charged at 7p per minute and you can select options using your keypad, in order to connect with the right representative.

Before you call, you should gather some information that the advisor will request. Such as:

  • A contact telephone number and postal address 
  • Your National Insurance number 
  • Benefits numbers from any previous claims or correspondence
  • Your latest payslip, P45, P60 and tax code if applicable 

Lines are in operation Monday – Friday between 08:00 and 18:00.

Find your nearest Jobcentre Plus

You can locate the address of your closest Jobcentre Plus by using the useful search tool on the Department for Work and Pensions website. 

Once you have the address, you can make an appointment to see a JobCentre Plus advisor at the branch. Note that Jobcentre Plus branches are open Monday to Friday only.

Apply for benefits online

If you have access to a computer and the internet, either at home or in your local library, you can apply online for benefits. For example, you can apply for Jobseeker’s Allowance online. If you are unsure about your eligibility, give Jobcentre Plus a call first on 0843 850 2482.


What can the Jobcentre help you with?

Now you have the Jobcentre Plus contact number you can pick up the phone and speak to a representative.

Before you dial, you should do some research to prepare yourself. You might be subject to a wait on the line, followed by a conversation of around 30 minutes. We don’t want you to rack up a phone bill. To help ready yourself, take a look over the following information so you understand the different Jobcentre benefits. 

What is Jobseeker’s Allowance?

Jobseeker’s Allowance (JSA) is a benefit provided to the unemployed who are actively seeking work. In order to make a claim, you must be aged 18+ but be below the state pension age. At the time of writing, this is 65 for men and women. 

In addition to being available to take up work, you must not be in full-time education when you file for Jobseeker’s Allowance. 

The government offer two types of Jobseeker’s Allowance:

  • Contribution-based: If you’ve made a satisfactory number of National Insurance contributions within the two years prior to lodging your claim, you can claim contribution-based JSA. You can claim for up a maximum of 182 days (26 weeks). If you still don’t have a job after this time period elapses, you may be entitled to receive an alternative benefit. For example, income-based Jobseeker’s Allowance.
  • Income-based: If you have not made enough National Insurance contributions, then you will be assessed based on your income. This means you need to work 16 hours or less per week (on average). Additionally, your spouse must work no more than 24 hours each week. Finally, if you have more than £16,000 in savings, you cannot claim income-based Jobseeker’s Allowance. 

The amount of Jobseeker’s Allowance you earn is based on your age, savings, and current income. As a guideline, you can expect:

  • Up to age 24: up to £58.98 per week
  • 25+: up to £74.35 per week
  • Couples both aged 18+: up to £116.80 per week

Once you are approved for Jobseeker’s Allowance, you must visit your local Jobcentre Plus every fortnight to ‘sign on.’ If you stop attending these sessions or turn down an interview, your claim may be denied. 

To find out if you are eligible, you need the JobCentre Plus phone number – 0843 850 2482.

What is Income Support?

As an alternative to Jobseeker’s Allowance, Jobcentre Plus offer Income Support. This is available to UK residents who have either low income or no income at all. 

  • You must be aged between 16 and 65 (state pension age)
  • You must work no more than 16 hours per week
  • Your spouse must work 24 hours per week or less
  • Finally, you must present a valid reason why you cannot seek further (or any) work

Income Support is usually granted to the following individuals:

  • Expectant mothers
  • A carer
  • A single parent with a child under 5 years

Any personal savings that you have must not exceed £16,000. Again, your partner’s income and savings will be taken into account. Besides, that if you and your partner are both claiming benefits, only one of you will be granted Income Support. Unlike Jobseeker’s Allowance, Income Support is means-tested. That means that any savings over £6,000 impact how much Income Support you can receive. 

Those who are in full-time secondary education may be eligible for Income Support if they are not living with a parent or carer. You can contact Jobcentre Plus to find out if you are entitled. 

At present, the weekly personal allowance for individuals are: 

  • £57.90 for those aged 16-24
  • £73.10 for those aged 25+  

Couples over the age of 18 can receive a maximum of £114.85 per week.

What is Universal Credit?

Universal Credit is currently being rolled out across the country in place of Income Support. In the long run, it will eventually replace Income Support and various other Jobcentre benefits entirely. 

The scheme is only available in select areas of the UK, you may be able to apply for Universal Credit instead of Income Support. To find out if you are in a region subject to Universal Credit, you can contact your local Jobcentre Plus.

You can learn more about Universal Credit here:

What Jobcentre benefits can I claim for?

The Jobcentre benefits that you may claim for will depend based on your personal circumstances. In addition, your partner’s income and savings will be taken into account.

You can read over our explanation of the types of benefits available. Then, use the Jobcentre Plus phone number provided – 0843 850 2482 – to discuss your situation with a customer service advisor. 

Jobcentre new and existing benefit claims

You can use the Jobcentre Plus contact number (0843 850 2482) to discuss either a new or existing claim. 

If you contact Jobcentre Plus to discuss an existing claim, they will ask for your National Insurance number as identification. You can use the number to notify the DWP of any changes in your circumstances. For example, if you begin working. 


Other FAQ about Jobcentre Plus

We have addressed a few other common questions about the Jobcentre Plus. First, you can familiarise yourself with some typical job search questions and how to answer them:

What is the difference between Jobcentre and Jobcentre Plus?

Jobcentre Plus was formed in 2002, when the Employment Service merged with the Benefits Agency. Essentially, the Jobcentre was the entity as it existed before the DWP took over the agency.

Will the Jobcentre pay for work clothes?

Whilst the Jobcentre doesn’t provide a clothing allowance per se, you can use your Jobcentre benefits to purchase work clothing. You need professional interview clothes as well. 

Can you just walk into the Jobcentre?

Indeed you can. However, it is advisable to make an appointment in advance so that your journey is not wasted. But, if you are passing by and an advisor is available – it’s worth popping in. Most Jobcentre Plus facilities have computers and useful literature that you could pick up at the same time. 

If you need it one last time, Jobcentre Plus contact number is 0843 850 2482.